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Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock:

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting-edge technology to enable businesses to unlock their full potential.

Key Responsibilities:

1. Client Support &amp; Communication

<ul>
	<li>Act as the first point of contact for tenant and landlord inquiries via phone, email, and property management portals.</li>
	<li>Provide clear, empathetic responses to customer concerns, ensuring issues are logged and resolved promptly.</li>
	<li>Maintain consistent communication with clients, updating them on progress and outcomes of their requests.</li>
</ul>

2. Service Coordination

<ul>
	<li>Liaise with contractors and property managers to schedule repairs, inspections, and maintenance works.</li>
	<li>Track service requests from initiation to completion, ensuring quality standards and timelines are met.</li>
	<li>Process contractor invoices and confirm service delivery against agreed terms.</li>
</ul>

3. Customer Experience Enhancement

<ul>
	<li>Conduct follow-up calls and surveys to measure satisfaction and identify areas for improvement.</li>
	<li>Monitor recurring issues and propose process improvements to enhance overall customer experience.</li>
	<li>Support the development of customer engagement initiatives, including welcome packs, onboarding guides, and digital communication campaigns.</li>
</ul>

4. Compliance &amp; Documentation

<ul>
	<li>Ensure all customer interactions and property-related activities comply with Uk housing regulations.</li>
	<li>Maintain accurate, audit-ready records in property management software.</li>
	<li>Track and archive safety certificates, inspection reports, and service logs.</li>
</ul>

 

Technical Requirements:

<ul>
	<li>Fiber internet (pldt Fiber, Converge, Globe Fiber, etc.) – recommended speed of 100/50 Mbps</li>
	<li>Backup internet (mobile hotspot or secondary Isp) capable of at least 20 Mbps</li>
	<li>Quiet, conducive home workspace</li>
	<li>Optional: Wired Ethernet connection preferred during work hours</li>
	<li>Optional: Power backup (Ups) if the location experiences frequent outages</li>
</ul>

 
 

Why Expedock:

<ul>
	<li>Health &amp; Benefits: Hmo coverage and leave credits after three months of engagement.</li>
	<li>Supportive Remote Environment: Work from home with a collaborative team that values growth and mutual success.</li>
	<li>Structured Training: Comprehensive onboarding and client-specific training to help you quickly master workflows.</li>
</ul>

 
 

Candidate Data &amp; Privacy Notice:

By submitting your application to Expedock, you consent to the collection, use, and processing of your personal information for recruitment purposes. Your data will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process</li>
	<li>Improve our hiring processes and candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

Expedock handles candidate data with care and in accordance with applicable data protection regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Real Estate Customer Experience Coordinator

DMCI Homes is a company of innovative builders and engineering experts who develop modern day living solutions for urban families.

Each of their developments is built with world-standard craftsmanship borne from D.M. Consunji Inc.’s almost 60 years of experience in the construction and development industry. DMCI Homes offers its customers the highest level of expertise and its strict adherence to global standards. Its corporate philosophy is anchored on a deep understanding that buying a home is more about investing in a better way of living.

Thanks to feature-rich, ideally located communities, residents can finally enjoy a more comfortable and meaningful way of life where they can feel real good to be home.

DMCI Project Developers Inc.

As a real estate agent, you must be determined to succeed. Defeat can never be an option. Every deal is important. Every client must get what they want. But that doesn’t happen by accident. As the client’s representative, you’ve got to adopt a dogged, relentless, stubborn resolve to make sure that the client wins.

Negotiation is important in real estate because you’ll need to haggle over at least three things:

<ol>
	<li>The listing price</li>
	<li>The selling price</li>
	<li>Your commission</li>
</ol>

Real Estate is a people-oriented career. You need a personality that can woo prospective clients and gain their confidence.

Real estate is all about who you know and who knows you. Without connections, you’ll never be a successful real estate professional.

Build and sustain a strong social and/or professional network.

Real Estate Associate

PT. Happy Country Development (Rentaved) is an international real estate and property development company driving the development of distinctive hospitality and residential projects within Nuanu, Bali. Combining international expertise with a strong focus on design, quality, and long-term value, Rentaved is building exceptional destinations in one of Bali’s most ambitious new developments.

PT. Happy Country Development (Rentaved)

Key Responsibilities

<ul>
	<li>Construction Leadership: Lead and oversee all construction activities across hospitality developments, from pre-construction and procurement through execution and handover.</li>
	<li>Project Delivery: Establish construction strategies, monitor progress and ensure delivery against approved scope, budget, programme and quality standards.</li>
	<li>Cost &amp; Commercial Control: Oversee construction budgets, cost planning, forecasting, variations and commercial performance, with a strong focus on cost efficiency.</li>
	<li>Contractor Management: Lead the selection, appointment and performance management of contractors, consultants and key project partners.</li>
	<li>Team Leadership: Build and lead high-performing construction teams, including Project Managers, Site Managers and relevant technical functions.</li>
	<li>Quality &amp; Technical Oversight: Ensure construction works meet design intent, technical requirements, hospitality standards and applicable regulations.</li>
	<li>Risk &amp; Problem Solving: Identify construction risks, resolve critical issues and implement recovery strategies to keep projects on track.</li>
	<li>Stakeholder Management: Work closely with senior management, designers, consultants, contractors and other stakeholders to drive effective decision-making and project delivery.</li>
	<li>Compliance &amp; Safety: Ensure all construction activities comply with applicable building regulations, permits, health and safety requirements and company standards.</li>
</ul>

Work in Nuanu, Bali

<ul>
	<li>Be part of Nuanu, a 44-hectare creative city bringing together hospitality, real estate, culture and innovation in Bali.</li>
	<li>International Exposure, Real Responsibility : Work closely with international leadership, consultants and development partners while having genuine influence over key construction and commercial decisions.</li>
	<li>Shape the Construction Function : Help build and strengthen the construction function within a growing development platform—not simply manage one project, but help establish the standards, processes and culture for future developments.</li>
	<li>High Ownership. High Impact : We are looking for a hands-on construction leader who thrives in a fast-moving environment, takes ownership of challenges and is motivated by seeing complex projects move from vision to reality</li>
</ul>

Head of Construction

Established in 1953 by Go Soei Kie (Dasuki Angkosubroto) as a commodities trading business, Gunung Sewu has grown to become one of Indonesia’s premier diversified business groups, with a workforce of approximately 30,000 professionals encompassing operations in the food, insurance, property, manufacturing and other emerging businesses. We believe that Indonesia is a market that can be developed involving ecosystems that are sustainable, whilst aiming to lead by example.
 
We take pride in our humble beginnings, and have grown over the years by placing Passion, Purpose, and Progress as the cornerstone of our activities and focus on creating value in a sustainable manner, as we believe these are the keys to our long-term success. We nurture new businesses, but also work on expanding our existing ones and to develop close relationships with our partners and stakeholders to preserve brand equity across generations.
 
While we celebrate our time-tested values, long-standing heritage and history that spans over 65 years, we believe the global market rewards companies that are striving to explore new horizons. To this end, we aim to nurture progress by fostering an entrepreneurial spirit, guided by integrity and fairness amongst our workforce.

Gunung Sewu Kencana

Ready to launch your career purpose and impact? 
Gunung Sewu is calling all bold, driven, resilient, and future-minded Gen Z talents to be part of LEAD 2027 - Our-signature Management Trainee Program designed to shape tomorrow's leaders through real-world challenges, hands on experiences, mentorship from top business minds. 
 
 
Why Join LEAD? 
Through the LEAD Management Trainee Program, you will gain real exposure and early responsibility by working on high-impact, meaningful projects across our diverse business units, including food, insurance, property, manufacturing, and consumer goods. The program offers 3 cross-industry rotational assignments designed to expand your perspective, strengthen your skills, and develop your leadership capability, supported by an immersive 300+ hours business bootcamp featuring expert-led sessions, simulations, and hands-on business assignments. Throughout the journey, you will receive continuous coaching and mentorship from experienced professionals and industry leaders, while progressing on an accelerated growth path that prepares you to step into a Junior Manager role within 24 months, with high performers continuing to grow and build their careers within Gunung Sewu Group.

We are Looking For:

<ul>
	<li>Go-Getter - Passionate, driven and love pushing boundaries</li>
	<li>Change makers - Not afraid to speak up, take initiative and lead change</li>
	<li>Reliable Player - Committed, accountable, and growth-minded</li>
</ul>

Your LEAD Journey:

<ul>
	<li>Month 1-2 : Business Management Bootcamp + Real Assignment</li>
	<li>Month 3-24: Three rotational assignment across Gunung Sewu business units, developing real leadership and managerial skills</li>
</ul>

 
Ready to lead the future? 
Apply now and start your journey with #LEADtheWay of Gunung Sewu

Gunung Sewu LEAD Management Trainee

AICines is four products in one: a streaming platform, an AI-powered social creation app, an AI creative studio where anyone can generate finished video from a prompt, and a film production house working with Hollywood studios on original content.

We build the generation, rendering and delivery systems that turn a prompt into a finished film. The problems are hard, the surface area is large, and the work ships to creators directly.

Our team is fully remote and globally distributed. We hire across engineering, AI/ML, data, marketing, customer support, and operations — and we work with people at every stage, from students and recent graduates through to senior specialists. Progression here is based on impact rather than tenure.

AICines Inc

AICines is hiring a Software Development Engineering intern to help build and ship features across our web platform, working directly with the founding engineering team.

 

1. Build and maintain features across the AICines web platform

2. Work with React/Node.js on both frontend and backend surfaces

3. Debug issues and improve performance and reliability

4. Collaborate with design and product on new feature delivery

Software Development Engineering Web

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Deliver live reports from the field, providing real-time updates on breaking news</li>
	<li>Conduct thorough research to gather accurate and current information for news stories</li>
	<li>Investigate events, incidents, and stories to uncover critical details and facts</li>
	<li>Develop and write clear, concise, and engaging news scripts</li>
	<li>Collaborate with cameramen, producers, and other newsroom staff to ensure high-quality production</li>
	<li>Adhere to journalistic ethics and standards, ensuring all reports are fair, accurate, and balanced.</li>
	<li>Verify information from multiple sources before reporting.</li>
</ul>

Reporter

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Support the implementation of SHE (Safety, Health, and Environment) and environmental programs in accordance with company standards and applicable regulations</li>
	<li>Conduct routine inspections in the work area to identify potential hazards and provide recommendations for improvement.</li>
	<li>Monitor compliance with the use of PPE (Personal Protective Equipment)</li>
	<li>Prevent potential warehouse accidents that result in LTI (Lost Time Injury), fatalities, and asset damage</li>
	<li>Assist in preparing monthly SHE reports for management and quarterly reports for the Ministry of Manpower (Disnaker) or relevant institutions</li>
	<li>Record, report, and follow up on incidents, workplace accidents, and near missess</li>
	<li>Support the implementation of SHE socialization, training, and campaigns for employees.</li>
	<li>Help increase awareness of a safe and sustainable work culture.</li>
	<li>Assist in the preparation and execution of SHE-related audits</li>
	<li>Ensure SHE-related documents and permits are always up to date</li>
	<li>Build and maintain good relationships with industrial estate management, government bodies, and other external parties</li>
</ul>

Safety, Health, Environment Associate

<ul>
	<li>Deliver live reports from the field, providing real-time updates on breaking news</li>
	<li>Conduct thorough research to gather accurate and up-to-date information for news stories</li>
	<li>Investigate events, incidents, and stories to uncover critical details and facts</li>
	<li>Develop and write clear, concise, and engaging news scripts</li>
	<li>Collaborate with cameramen, producers, and other newsroom staff to ensure high-quality production</li>
	<li>Adhere to journalistic ethics and standards, ensuring all reports are fair, accurate, and balanced.</li>
	<li>Verify information from multiple sources before reporting.</li>
</ul>

News Reporter

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Conduct end-to-end security testing on web applications, mobile apps (iOS/Android), APIs, network infrastructure, and internal systems.</li>
	<li>Simulate advanced real-world attack scenarios to evaluate the effectiveness of our detection and response capabilities.</li>
	<li>Actively monitor global cyber threat intelligence, zero-day vulnerabilities, and new CVEs.</li>
	<li>Perform rapid impact analysis to determine if new threats affect BFI's IT environment.</li>
	<li>Produce clear CVE Impact Reports &amp; Advisories with actionable mitigation/remediation steps for technical teams.</li>
	<li>Work closely with Developers, DevOps, and IT Infrastructure teams to guide and verify security flaw fixes.</li>
	<li>Translate complex technical vulnerabilities into executive-ready risk reports highlighting business impacts.</li>
</ul>

Security Operation Pentester

PT. Prima Vista Solusi is one of the leading payment technology in Indonesia, supporting major financial institutions and retailers in Asia Pacific.

With over 500 technical staff strengths in over 50 cities nationwide, we are committed to work in partnership with reputable financial institutions enable the latest technology innovations boost the growth of electronic payment in Indonesia. 

PT. Prima Vista Solusi

<ul>
	<li>Design, develop, and deploy cutting-edge LLMs for diverse NLP applications.</li>
	<li>Optimize and fine-tune large-scale language models using frameworks like TensorFlow, PyTorch, or JAX.</li>
	<li>Research and implement advancements in LLMs, including transformer architectures and reinforcement learning techniques.</li>
	<li>Work closely with data scientists, software engineers, and product managers to integrate LLMs into production systems.</li>
	<li>Build and maintain scalable machine learning pipelines for training and inference.</li>
	<li>Ensure LLMs are efficient, high-performing, and scalable for real-world applications.</li>
	<li>Evaluate AI models using key NLP metrics and refine them based on experimental results.</li>
	<li>Stay updated with the latest AI research and contribute to open-source projects where relevant.</li>
	<li>Implement responsible AI principles, including fairness, explainability, and ethical considerations.</li>
	<li>Document AI model architectures, training methodologies, and deployment strategies.</li>
</ul>

Machine Learning Engineer

PT IDX Solusi Teknologi Informasi (IDXSTI) was established in November 2018 as a subsidiary of Indonesia Stock Exchange (IDX) and other SRO’s KPEI and KSEI. IDXSTI was focusing on providing Information Technology (IT) services to Indonesia Capital Market Industry and other Financial Services. Our objective is to give the best IT solutions to the capital market industry in order to support the development of Indonesia Capital Market.

PT IDX Solusi Teknologi Informasi

Key Responsibilities:

<ul>
	<li>Monitor security events and alerts 24/7 using SIEM and other security monitoring platforms.</li>
	<li>Perform initial triage and investigation of security alerts to determine potential threats.</li>
	<li>Analyze and distinguish between false positives and real security incidents.</li>
	<li>Escalate validated incidents to SOC Level 2/Level 3 teams when necessary based on escalation procedures.</li>
	<li>Perform basic incident containment actions following established incident response procedures.</li>
	<li>Document incidents, maintain ticket updates, report and ensure proper record keeping in the ticketing system.</li>
	<li>Follow incident handling SOPs and ensure response activities meet defined SLA requirements.</li>
	<li>Track and follow up on incidents to ensure timely resolution and closure.</li>
	<li>Intensively cooperate with L2, Regulator and End User to follow-up incident handling.</li>
	<li>Facilitate online collaboration (Teams / Zoom) with others party if critical incident happens.</li>
</ul>

SOC Engineer L1

MileApp, an Indonesia-based SaaS company, specializes in field workforce management solutions for leading enterprises, including Unilever, P&G, and Philip Morris. Trusted by over 50,000 users, MileApp powers the execution of more than 1 million field jobs every month. Since its inception in 2017, MileApp has achieved an impressive 100x revenue growth—entirely through organic expansion.

MileApp

<ul>
	<li>Conduct in depth analysis of business requirements, getting to the root cause behind what clients are asking for</li>
	<li>Translate those needs into clear functional specs that Product and Engineering can act on</li>
	<li>Run gap analysis between requirements and existing product capabilities</li>
	<li>Build business cases and cost-benefit/ROI analyses for proposed solutions or customizations</li>
	<li>Analyze operational data to surface insights that strengthen solution recommendations</li>
	<li>Support on complex, data-heavy cases that need deeper analytical work</li>
	<li>Maintain clean, standardized requirement documentation as the link between Sales, Product, and Engineering</li>
	<li>Feed data-driven input into product roadmap prioritization</li>
</ul>

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